> DRAFT TEMPLATE - not reviewed by an attorney. Replace this text with counsel-approved wording before launch.

Complaints

If you have a complaint, contact us using the details in the footer or send a message from your portal. We will acknowledge it promptly and tell you what we find.

You can also contact the Consumer Financial Protection Bureau at consumerfinance.gov/complaint or your state financial regulator. [Counsel: add the state regulator contact table and any state-required notices.]